TERMS & CONDITIONS
1.1 All payments are made in GBP through using PayPal LTD.
1.2 Paypal receipts serve as confirmation of payments received
1.3 If a service has not been paid for it should be assumed by the buyer that no contractual agreement has been made.
1.4 All products remain the property of Malkia Roberts Ltd. until paid for.
1.5 Once purchased, the maintenance of any product is the buyer's responsibility.
1.6 Monetary refunds will be issued directly by PayPal Ltd only.
1.7 Holding deposits are non-refundable.
1.8 Services will not be completed if any payment is outstanding.
1.9 Once payment is made the buyer has agreed to the full list of terms & conditions.
3.1 Images will be provided within 3 working days on a contact sheet
3.2 Images will be emailed within 5 working days.
3.3 Retouched images will be charged at £20 per image for download.
3.4 Images not purchased within 14 days will not be stored for purchase at a later date.
3.5 All images remain the intellectual property of Malkia Roberts until the service is paid for in full.
3.6 Unretouched images will not be shared unless on a Contact Sheet
3.7 Images on this site are the property of Malkia Roberts Ltd and are not to be reproduced without permission.
3.8 Studio photography will be restricted to portraits.
5.1 The work and conduct of assistants are the responsibility of Malkia Roberts.
5.2 Where a contract has been entered using an artist or stylist representing Malkia Roberts – the client agrees that they are satisfied with the standard of that individual’s work.
5.3 All communication with representatives where possible should be made in writing to allow regulation by Malkia Roberts.
5.4 All payments are made to Malkia Roberts Ltd. Where money is exchanged by other means – any contract and protection with and by Malkia Roberts and Malkia Roberts Ltd becomes void.
6.1 It is the client's responsibility to ensure they have made all communication via email.
6.2 Communication via any platforms that are not written emails do not reflect an agreement.
7.2 (Excuding wedding bookings) Where an on-site service is required, a fixed travel fee of £25 will be charged.
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A full list of terms & conditions can be found on the link below