TERMS & CONDITIONS
1.1 All payments are made in GBP through using PayPal LTD.
1.2 Paypal receipts serve as confirmation of payments received
1.3 If a service has not been fully paid for it should be assumed by the buyer that no contractual agreement has been made.
1.4 All products remain the property of Malkia Roberts Ltd. until paid for.
1.5 Once purchased, the maintenance of any product is the buyer's responsibility.
1.6 Monetary refunds will be issued directly by PayPal Ltd only.
1.7 Holding deposits are non-refundable.
1.8 Services will not be completed if any payment is outstanding.
1.9 Once payment is made the buyer has agreed to the full list of terms & conditions.
2. BRIDAL SERVICES
2.1 The minimum deposit/services amount for weddings & Saturday services is £200 (excluding the trial); your services must total a minimum of £200.
2.2 All services must be completed in one location per booking.
2.3 Holding deposit must be made by the 3rd day following the trial – alternative bookings may be taken after this time making the date no-longer available.
2.4 Where a deposit has been paid; the full balance must be paid on the 1st day of the month that the services are required.
2.5 Services are refundable with a written request up to one calendar month before a wedding date.
2.5 Services provided that have not been booked in advance will incur an additional fee of £15.
2.6 Any amount paid less than £200 as a deposit does not secure your day.
2.7 Please request lash extensions 24 hours in advance.
3.1 Images will be provided on a Contact Sheet
3.2 Retouched mages will be emailed within 5 working days of their request.
3.3 Retouched images are not included & will be charged at £20 per image for download with the exception of event/wedding photography where images are included.
3.4 Images not purchased within 14 days will not be stored for purchase at a later date.
3.5 All images remain the intellectual property of Malkia Roberts until the service is paid for in full.
3.6 Unretouched images will not be shared unless on a Contact Sheet
3.7 Images on this site are the property of Malkia Roberts Ltd and are not to be reproduced without permission.
3.8 Studio photography will be restricted to portraits.
4. IMAGES (BRIDAL)
4.1 Unless a separate agreement independent of Malkia Roberts has been entered – images are shared at the discretion of Malkia Roberts.
4.2 All images remain the intellectual property of Malkia Roberts unless purchased.
4.3 It is the responsibility of the client to ensure she/he has an adequate record through images or other means of the consultation.
4.4 Images and photography are complimentary and not guaranteed for consultations.
5.1 The work and conduct of assistants with regard to contractual fulfilment are the responsibility of Malkia Roberts.
5.2 Where a contract has been entered using an artist or stylist representing Malkia Roberts – the client agrees that they are satisfied with the standard of that individual’s work.
5.3 All communication with representatives where possible should be made in writing to allow regulation by Malkia Roberts.
5.4 All payments are made to Malkia Roberts. Where money is exchanged by other means – any contract and protection with and by Malkia Roberts and Malkia Roberts Ltd becomes void.
5.6 Where a client is represented by a third party, all correspondence from this third party must be in writing that evidences the client's receipt of the same correspondence.
6.1 It is the client's responsibility to ensure they have made all communication via email.
6.2 The only true prices are those listed on this site.
6.3 Communication via any platforms that are not written emails do not reflect an agreement.
7.1 For wedding bookings travel within the United Kingdom will be calculated by equalling the value of the dearest standard class anytime day return to the nearest station (min £40) from zone 1.
7.2 (Excluding wedding bookings) Where an on-site service is required, a fixed travel fee of £30 will be charged.
7.3 International weddings will incur the charge of:
Flight (outbound & inbound),
A check-in bag (outbound & inbound)
Transfers to & from airports (taxi only when abroad), transfers to and from venues.
International taxi transfers will need to be booked and paid for, where this is not possible £150 will be added to the balance
Daily £40 expenses (excluding day of wedding)
7.4 Flights that land or depart from London between 22:00 & 12:00 will incur a taxi transfer fee.