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terms & conditions

1. PAYMENT

1.1 All payments are made in GBP via www.malkia.co.uk using PayPal Ltd or any other payment method made available on the website.

1.2 Payment confirmations or PayPal receipts serve as proof of payment.

1.3 No contractual agreement is formed until full payment, or an agreed holding deposit, has been received.

1.4 Upon delivery, the maintenance, storage, and backup of any digital products becomes the client’s responsibility.

1.5 Monetary refunds, where applicable, will be issued via the original payment method only.

1.6 Holding deposits are non-refundable and secure the booking date or service.

1.7 Services will not be delivered or completed where any payment remains outstanding.

1.8 By making payment, the client confirms acceptance of these Terms & Conditions in full.

 

2. PHOTOGRAPHY

2.1 Availability must be confirmed in writing prior to booking.

2.2 Edited images will be delivered within 14 working days of the image selection request.

2.3 Images not selected or purchased within 30 days of gallery delivery may be permanently deleted and will not be available for purchase at a later date.

2.4 All images remain the intellectual property of Malkia Roberts Ltd. Upon full payment, the client is granted a personal, non-transferable licence for personal, non-commercial use only.

2.5 Unedited images will not be supplied, except via contact sheets where applicable.

2.6 Images displayed on this website are the property of Malkia Roberts Ltd and may not be copied, reproduced, distributed, or used without prior written permission.

3. WEDDING PHOTOGRAPHY

3.1 A wedding booking is confirmed only once a holding deposit has been received and written confirmation has been issued. Until both are received, all dates      remain open to other enquiries.

3.2 The holding deposit secures the date and is non-refundable. The remaining balance must be paid in full no later than 30 days prior to the wedding date, unless otherwise agreed in writing. Services may not be rendered where payment is outstanding.

3.3 Date changes or postponements are subject to availability and may require a new deposit.

3.4 Coverage begins and ends at the times agreed in writing. Extensions on the day are subject to availability and will be invoiced at the standard hourly rate.

3.5 Edited digital images will be delivered within 2 - 4 weeks of the wedding date via a secure online gallery or download link. Expedited delivery may be available for an additional fee.

3.6 Clients are granted a personal licence to print and share images for non-commercial use only. Commercial use, publication, or third-party use requires prior written consent and appropriate credit.

3.7 By booking, the client confirms familiarity with the photographer’s style and grants full creative discretion regarding composition, editing, and image selection.

3.8 The client agrees to ensure reasonable cooperation from guests and vendors. Malkia Roberts Ltd is not responsible for reduced coverage due to venue restrictions, officiants, weather conditions, or guest interference.

3.9 For weddings exceeding 5 hours, reasonable break periods must be provided for the photographer and any assistants.

3.10 Online galleries remain available for 12 months from delivery. Clients are responsible for downloading and backing up all files. Images may be deleted after this period without notice.

 

4. REPRESENTATION

4.1 The work and conduct of assistants engaged by Malkia Roberts Ltd remain the responsibility of Malkia Roberts Ltd.

4.2 Where services involve stylists, artists, or collaborators, the client agrees they are satisfied with the standard of that individual’s work.

4.3 All formal communication should be conducted in writing to allow proper record-keeping.

4.4 All payments must be made directly to Malkia Roberts Ltd. Payments made via third parties invalidate contractual obligations.

4.5 Where a client is represented by a third party, all correspondence must clearly evidence that the client has received and approved such communication.

 

5. COMMUNICATION

5.1 It is the client’s responsibility to ensure all key communication is made via email.

5.2 Only prices listed on www.malkia.co.uk or confirmed in writing are valid.

5.3 Communication via social media, messaging apps, or verbal discussion does not constitute a binding agreement.

6. TRAVEL

6.1 For UK wedding bookings, travel is charged based on a standard-class anytime day return from London Zone 1 to the nearest station (minimum charge £40).

6.2 For non-wedding on-location services, a fixed travel fee of £30 applies.

6.3 International weddings incur the following additional costs:

  • Return flights

  • Checked luggage (outbound and inbound)

  • Transfers to and from airports and venues

  • Accommodation

  • £40 daily expenses (excluding the wedding day)

Where transfers cannot be pre-booked, an additional £150 will be added to the balance.

6.4 Flights arriving or departing London between 22:00 and 12:00 will incur an additional taxi transfer fee.

 

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