Roberts
TERMS & CONDITIONS
1. PAYMENT
1.1 All payments are made in GBP through www.malkia.co.uk using PayPal LTD.
1.2 Paypal receipts serve as confirmation of payments received
1.3 If a service has not been fully paid for it should be assumed by the buyer that no contractual agreement has been made.
1.4 Once purchased, the maintenance of any product is the buyers responsibility.
1.5 Monetary refunds will be issued directly by PayPal Ltd only.
1.6 Holding deposits are non-refundable.
1.7 Services will not be completed if any payment is outstanding.
1.8 Once payment is made the buyer has agreed to the full list of terms & conditions.
2. PHOTOGRAPHY
2.1 Availability should be confirmed before booking
2.2 Retouched mages will be emailed within 5 working days of their request for up to 10 images.
2.3 5 Retouched images (studio) & 15 (location) are included, additional images will be charged at £20 per image for download with the exception of event photography where images are included.
2.4 Images not purchased within 14 days will not be stored for purchase at a later date.
2.5 All images remain the intellectual property of Malkia Roberts until the service is paid for in full, the image rights are retained following this.
2.6 Un-retouched images will not be shared unless on a Contact Sheet
2.7 Images on this site are the property of Malkia Roberts Ltd and are not to be reproduced without permission.
2.8 Studio photography will be restricted to portraits.
3. WEDDING PHOTOGRAPHY
3.1 A booking is confirmed only when a holding deposit has been received and written confirmation issued by Malkia Roberts. Until both are received, all dates remain open to other enquiries.
3.2 The holding deposit secures the date and is non-refundable. The remaining balance must be paid in full no later than 30 days before the wedding date, unless otherwise agreed in writing. Services may not be rendered where payment is outstanding.
3.3 Date changes or postponements are subject to availability and may require a new deposit.
3.4 Coverage begins and ends at the times agreed in the written confirmation. Extensions on the day are at the photographer’s discretion and will be invoiced at the standard hourly rate.
3.5 Edited digital images will be provided within 2 - 4 weeks of the wedding date via secure online gallery or download link. Rush delivery requests may be accepted subject to an additional fee. All images remain the intellectual property of Malkia Roberts Ltd.
3.6 Clients receive a personal licence to print and share images for non-commercial purposes. Publication or use of images by vendors, magazines, or third parties requires prior written consent from Malkia Roberts Ltd and appropriate credit.
3.7 By booking Malkia Roberts, the client acknowledges familiarity with the photographer’s artistic style and grants full creative discretion regarding composition, editing, and selection of delivered images.
3.8 The client agrees to ensure cooperation of guests and other vendors to facilitate photography. Malkia Roberts is not responsible for coverage affected by restrictions imposed by venues, officiants, weather, or interference from guests.
3.9 For weddings exceeding 5 hours, the photographer and any assistants must be allowed a reasonable break period.
3.10 Client galleries remain active for 12 months from delivery. It is the client’s responsibility to download and back up all files. After this period, images may be archived or deleted without notice.
4. REPRESENTATION
4.1 The work and conduct of assistants with regard to contractual fulfilment are the responsibility of Malkia Roberts.
4.2 Where a contract has been entered using an artist or stylist representing Malkia Roberts – the client agrees that they are satisfied with the standard of that individual’s work.
4.3 All communication with representatives where possible should be made in writing to allow regulation by Malkia Roberts.
4.4 All payments are made to Malkia Roberts. Where money is exchanged by other means – any contract and protection with and by Malkia Roberts and Malkia Roberts Ltd becomes void.
4.6 Where a client is represented by a third party, all correspondence from this third party must be in writing that evidences the client's receipt of the same correspondence.
5. COMMUNICATION
5.1 It is the client's responsibility to ensure they have made all communication via email.
5.2 The only true prices are those listed on this site.
5.3 Communication via any platforms that are not written emails do not reflect an agreement.
6. TRAVEL
6.1 For wedding bookings travel within the United Kingdom will be calculated by www.nationalrail.co.uk equalling the value of the dearest standard class anytime day return to the nearest station (min £40) from zone 1.
6.2 (Excluding wedding bookings) Where an on-site service is required, a fixed travel fee of £30 will be charged.
6.3 International weddings will incur the charge of:
Flight (outbound & inbound),
A check-in bag (outbound & inbound)
Transfers to & from airports (taxi only when abroad), transfers to and from venues.
International taxi transfers will need to be booked and paid for, where this is not possible £150 will be added to the balance
Daily £40 expenses (excluding day of wedding)
Accommodation
6.4 Flights that land or depart from London between 22:00 & 12:00 will incur a taxi transfer fee.